I'm sure you've heard that job satisfaction increases productivity. However, until recently this was not at all clear-cut. Numerous studies showed that happiness and productivity often went hand in hand, but not which of the two was the cause and which was the result. Does a feeling of happiness make people work harder? Or does it make employees who work harder happier?Read more "Workplace happiness increases productivity and turnover"
One may have been doing it for years, the other is forced by the prevailing coronavirus. The fact remains that we will be working massively at home in the coming period. But what does that do to our productivity? Do we get more done because we can concentrate better at home than in the busy office garden? Or can't we withstand the distractions that lurk at home and walk away from them? We looked into it through scientific research, and put the positive and negative effects of working from home among each other.Read more "Are we getting more productive from working from home?"
Studies have shown that employee satisfaction plays an important role in the effectiveness of organisations. It has been known for some time that satisfied employees can also ensure more satisfied customers. Why does higher employee satisfaction also lead to higher customer satisfaction? And can this connection be quantified?