Despite the broad labour market, insight into staff turnover essential. The damage caused by undesired staff turnover leads, in the most ideal case, to short-term costs. These can amount to thousands of euros per case (Zeynep & Huckman, 2008). These include loss of productivity, advertising and recruitment costs.
The organisations that used the Exit questionnaires Presearch will also continue to use this service in 2014. Employees see taking the questionnaire as "Full and fun to fill in". Another employee even stated that the "The best written questionnaire is that I have ever been able to answer".