It's January again: the perfect time to take stock for 2019 and look ahead to 2020. Also in the field of work experience. If we look back over the past year, we see that great strides have been made in understanding Employee Experience (EX). This year's research on job satisfaction has taught us that factors such as culture and engagement are increasingly influencing job experiences.¹. These elements are therefore considered increasingly important when looking for a job, and determine to a large extent how long an employee remains with an organization. 

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