HR has difficulty completing thorough and full outflow policies

The research outflow policy 2013 conducted by Presearch shows that 38 percent of HR officials do not systematically bundle or analyze their results from exit questionnaires and/or exit interviews. This while clearly indicating that they should do more to reduce unwanted staff turnover. 51 percent of this group is even dissatisfied with their current approach and at the same time give more to the prevention of unwanted staff turnover (84 percent).

More than 100 organizations have participated in the research "outflow policy 2013" conducted by Presearch. In This research they have answered questions about their current interpretation of personnel policy. The participants consist mainly of HR managers, HR advisors and policy staff. The results show that 45 percent of the participants regularly hold exit interviews while 21% do not use this instrument. 34 percent of respondents sometimes hold exit interviews. Exit Questionnaires, in contrast, 39% of cases are systematically applied. Therefore, exit interviews are preferred over exit questionnaires. The results of both instruments are discussed annually (48 percent) or at any time (43 percent).

Most respondents are doubtful or dissatisfied with the results from current analyses (51 percent). Of this group, a whopping 84 percent of the undesirable staff turnover and 79 percent more should be done to prevent such outflow. This group of participants want to do more for prevention, keep exit interviews and/or exit questionnaires but do not know how to convert them to concrete results. What this is about is not clear, but there seems, in addition to urgency, that these organisations have room for improvement in the outflow policy.

29th August 2013

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