High employee satisfaction is a must for achieving a competitive edge. Not only are satisfied employees more productive, they are also more likely to be satisfied with their work. Higher customer satisfaction on. But how do you ensure that employees are satisfied? And even more important, how do you keep them satisfied? This article describes the most important tips for achieving employee satisfaction.
1. Appreciate employees
It may sound something cliché but satisfaction starts with expressing appreciation to employees. Value and reward (extra) bet. Showing appreciation to employees is important for maintaining motivation and satisfaction. When employees use extra bets, it is important that this bet is recognised and acknowledged.
2. Motivate interrelationship
Healthy relationships between employees and colleagues are essential for an employee. This creates a stronger sense of joint responsibility for the department. To achieve this it makes sense to plan structural group activities such as drinks, dinners, celebration anniversaries and week weekends away.
3. Support Healthy work-life balance
Challenge employees sufficiently but do not make sure they are left to their destiny. Offer opportunities to look critically at flexible work classification, home work and stress management.
4. Set the right leaders
Make sure employees are linked to appropriate executives. For example, if there are many new employees, they must be able, for both development and satisfaction, to be able to make mistakes. Assigning a leader who does not allow this will not motivate employees to quickly create mutual friction.
5. Make work Content flexible
Offer space to make work more interesting/more complex so that employees remain sufficiently challenged. It turns out that challenging work contributes to job satisfaction. It is important that the work-life balance of employees be taken into account (item 3.).
6. Give an attractive salary
The basic salary of employees must be a logical consequence of the work they carry out. Also, ensure sufficient perspective by building the salary in scales.
7. Give job security
Let job security depend as much as possible on the functioning of the employee. This supports the perception of job security and therefore psychological safety.
8. Support development
Offer employees sufficient space to develop. This can be both on-the-job and off-the-job with coaching and training opportunities. This allows for future perspective within the organization which increases overall satisfaction.
9. Lead by example
When specific behaviours of employees are requested, it is important for management to apply these behaviors themselves. This creates a greater level of support and gives employees the space to learn from their examples. "Practice What you Preach" is the most important motto.
10. Employer Branding
Employees want to be proud to tell family and friends that they work for their organization. That is why it is important that the employer is known as a "good employer" where employees are in their best interests. The ultimate goal is that all (ex) employees are ambassadors of the organization.
As shown above, the employee satisfaction complex and cannot be achieved overnight. Trust will only increase when points of improvement are heard and translated into specific actions. If this is done successfully, it will not only lead to higher satisfaction but also to a competitive advantage.
23th March 2016